Shipping policy

At Auremie, we take pride in delivering your fragrance with care, clarity, and reliability.

Order Processing

All orders are processed within 2–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Shipping Within Canada

  • We offer free shipping on all orders of $49.99 CAD and above.
  • For orders below $49.99 CAD, Standard and Express shipping options may be available, with rates calculated and displayed at checkout.
  • Estimated delivery time is generally 3–9 business days, depending on your location and the shipping service selected.

Shipping to the United States

Auremie currently is not shipping its products to United States. We will update once we start shipping

P.O. Box Addresses

Auremie does not ship to P.O. Box addresses.

Please provide a valid residential or commercial street address when placing your order. Orders submitted with a P.O. Box as the shipping address may be placed on hold until an alternative street address is provided.

If we are unable to obtain a valid shipping address, the order may be cancelled and refunded.

Shipping Carriers

We ship using reliable national and regional carriers. Delivery times provided at checkout are estimates and may vary due to carrier delays, weather conditions, service disruptions, remote locations, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect or Incomplete Shipping Information

Customers are responsible for ensuring that their shipping information is complete and accurate before submitting an order.

Auremie is not responsible for delivery issues, delays, returned packages, or additional shipping charges resulting from an incorrect, incomplete, or undeliverable address provided at checkout.

Delays & Exceptions

While we do our best to ensure your order arrives on time, estimated delivery dates are not guaranteed. Auremie is not responsible for delays caused by shipping carriers, weather conditions, incorrect shipping information, service interruptions, or circumstances beyond our reasonable control.

Questions or Support

If you have any questions about your order or shipment, please contact us at support@auremie.ca.

We are always happy to assist.